In most cases, a "Request Timed Out" message is caused by a firewall blocking the connectivity. Before you can ping, you'll need to ensure that the target machine has a green status indicator. If this is not the case, search our knowledge base for ...
By default, Gateway's IP address is 192.168.5.175. This G/W IP can be changed according to customer's requirements (i.e network range). In some cases, if customer lose the new IP address; they can reset the G/W IP address to default. Please find the ...
You can find this type of codes in Elnet MS log's. For example - "LOG-ts 2019-07-12 13:46:37.406: SITE-ID 003055127E68 || DEV-ID || GW-TS 2019-07-11 09:02:00 || LIVE-LOG-STS LOG || REC-STS ks ACK-STS 07" In this case, 07 is gateway return code; now ...
In MQTT we do not have option to check the communication in open software like the way we do it in our transparent gateway through modscan or modbus tool. However we can check the communication status of the meters in MQTT gateway web page itself. ...