Check LoRa Meter Power
Ensure the LoRa meter is powered on and operational.
Verify a stable power supply.
Confirm the meter display is functional.
Inspect LoRa Antenna
Check that the antenna is securely attached and undamaged.
A loose or damaged antenna can cause weak signals or communication failures.
Ensure Antenna is Exposed to Open Air
Antenna should not be obstructed by walls or enclosed spaces.
Optimal signal reception requires exposure to open air.
Verify Communication Range
Confirm the meter is within the effective communication range of the LoRa gateway.
If too far, consider repositioning the meter closer to the gateway.
Check for Obstructions
Look for walls, metal objects, or dense materials that may block or degrade signal strength.
Clear the line of sight between the meter and gateway if possible.
Check for Interference
Ensure minimal interference from nearby devices (Wi-Fi, Bluetooth, etc.).
Reposition the meter or antenna to reduce signal disruption.
Power Off the Meter
Turn off the meter and wait at least 30 seconds.
Power On the Meter
Restart the meter and monitor communication.
Check if a stable connection is established with the gateway.
Check Signal Strength
Use signal monitoring tools to evaluate LoRa signal quality.
Verify Gateway Status
Ensure the gateway is functioning and actively receiving data from the meter.
Test Communication in a Different Location
Relocate the meter to another environment to rule out location-specific issues.
If the issue persists after performing all the above checks, please reach out to us at support@elmeasure.com for further assistance.