You can find this type of codes in Elnet MS log's. For example - "LOG-ts 2019-07-12 13:46:37.406: SITE-ID 003055127E68 || DEV-ID || GW-TS 2019-07-11 09:02:00 || LIVE-LOG-STS LOG || REC-STS ks ACK-STS 07" In this case, 07 is gateway return code; now ...
In most cases, a "Request Timed Out" message is caused by a firewall blocking the connectivity. Before you can ping, you'll need to ensure that the target machine has a green status indicator. If this is not the case, search our knowledge base for ...
By default, Gateway's IP address is 192.168.5.175. This G/W IP can be changed according to customer's requirements (i.e network range). In some cases, if customer lose the new IP address; they can reset the G/W IP address to default. Please find the ...