Article 2.0.2N : If Meters are randomly communicating, what needs to be verified in the field ?

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• Article 3.1.1AB : How do I know whether meters are communicating or not in Elnet v5.3?

  In PC, you can find a small round Elnet icon in taskbar. If the icon blinks then we can conclude that meters are communicating to the software. If the icon is stable, it means the meters are not communicating. *** End of article ***

• Article 6.1.18S : Moxa N-Port Converter Manual.

  Please find the attached PDF herewith.

• Article 4.3.1D : Meters Not recharging

  1. Check meter is communicating with server. 2. In ELNet Customer Master verify for serial number is matching with connected meter serial no 3. Verify weather 2 meters are configured for same serial number 

• Article 4.1.1C : Communication Errors displayed in EN series meters while communicating to Modscan and server

  1. Addr.ER-  This error is displayed in meter when starting address is other than 101. Addr. Er Wrong address Wrong length This could also indicate that the registers requested are not within the valid register range of the meter. The value reference ...

• Article 3.1.2L : Why meters are showing red icon in Online >Diagnostic page ?

  It means meters communicating with Elnet software but meters are not configured properly. So read/write meters and set all setting with save option.