For EN/PN above version 04.07, this updated software should be used to download the data. Click this link for software download page, http://www.elmeasure.com/resources/software
Kindly click the link below to download "Powerstudio" software for ID Logger 8000. https://drive.google.com/open?id=13qtNZtP-0H8bX_vrDAMoeXN_FhhZbqTK *** End of Article ***
Solution: PF value depends on current and voltage phase angle. First, check the voltage Phase angle in the meter it should be 0, 120, 240. and verify the CT and PT connection in meter accordingly RYB. An issue on the site: PF value does not change ...
When KVA value reaches maximum value, meter will automatically reset to 0. When the meter resets, balance is also reducing which should not happen. In such case, firmware needs to be updated (to version 3.09) in that prepaid meter. Note: This is ...
Consumption Load If users are metering a load that is consuming energy, seeing negative power (kW) readings would cause errors when reading the total consumed energy on the meter. Negative readings can be a result of the following: CT reversal: If ...