How to generate energy report for EB and DG

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• Article 2.0.4D : What is the purpose of Power Assist?

  Power Assist can be installed between Meter & Gateway to avoid "240V AMF input". Existing method (before Power Assist) -  "240V AMF" input needs to be connected to the meter to detect the power as DG. New method (After Power Assist) - When power ...

• How to update address in prepaid electricity bills.

  Kindly go through the below steps to change address. 1) Open Configurator>Tools> Backup/Others (Refer Screen Grab -1) . 2) Update fields below the License given to. 3) Click on User level 4) Click on save option (Refer Screen Grab -2). 5) Restart ...

• Article 4.19.1B : Ates change over not happening on both EB to DG and DG to EB

  1) check whether customer EB and DG supply properly given  or not. 2) check whether ATES is in auto or manual mode. if it is in manual ask them to change auto through remote. If it is auto 5th LED signal will ON. in manual it will be off. 3)check ...

• Article 4.19.1C : Ates DG to EB change over not happening.

  By default our ATEs over voltage is configured to 260v. If EB voltage more than 260v then change over issue will come in to picture. so we required to change EB over voltage to 265 or 270 V then problem will resolve. Other customer should reduce ...

• Article 3.1.1D : Can we generate bill simultaneously in 2 PC?

  Yes! we can do that via Lanview. By default Lanview has only Online, Datalog & Report. Install LANVIEW in 2nd PC, connect the server's database. Paste the bill module (in root folder of Lanview) from server PC. Run the bill module in Lanview PC. Now ...