Article 3.2.1K : I replaced an existing prepaid meter with new one but couldn't recharge, why?
Once you replace the prepaid meter, you can set the same device ID as before but couldn't recharge the meter.
You can't recharge the meter because the new prepaid meter have different serial number.
To solve this,
Go to customer master, read the meter & save it.
Now the new serial number is saved in software & recharge will happen.
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